Please see below for estimated shipping times. Please note that we ship orders out once a week, usually on a Friday. When we have website sales and there is an increase in orders, please allow up to two weeks for dispatch. We are a one-person operation and this has to fit around a full time job and all the other responsibilities so it is not as fast as we would like. Your support is greatly appreciated.
You will receive a separate confirmation email when your order has been shipped. Time timings below should be calculated from the day it was shipped, not when the order was placed.
UK: Up to 15 working days (ie. three weeks)
Europe: Up to 40 working days (ie. eight weeks)
Rest of World: Up to 60 working days (ie. twelve weeks)
If you have not received your order outside of the these times, please us email us at firstname.lastname@example.org. Otherwise, please hold on as we're sure your order is on its way and that it will eventually reach you.
Please note that the both Brexit and the ongoing pandemic have greatly affected shipping times, particularly to the EU and the rest of the world. Your patience is greatly appreciated during these uncertain times.
If you have any shipping requirements outside of this, then please do not hesitate to email and we can see if we can work something else out.
Please note that we are not responsible for any orders that get lost or damaged in transit. We provide tracking details for all orders but you order at your own risk.
Shipping is calculated at checkout. At this point, we can only offer Second Class delivery to UK address, and standard Airmail for international orders.
We offer free shipping on UK orders of £50 or more, and free shipping on international orders of £150 or more. Discount is automatically applied at checkout.
There is an option for local delivery in East London, covering the E5, E8, E9, N16, E17, N1 postcodes. It is free for all orders over £20 and will be available as an option at the checkout. We will contact you when your order is ready to collect.
You can choose to collect your order from our location in Clapton, East London by selecting the option during checkout. We will contact you when your order is ready to collect.